Good morning,

Once your order is validated on the website, you will receive an order confirmation email containing your order number. As soon as your items are shipped, you will receive another email with a tracking number, allowing you to monitor the progress of your order.

We work from 9:00 AM to 6:00 PM (French time), Monday through Saturday. Depending on your location, please remember to take into account the time difference with France.

The standard delivery time is 5 to 7 working days, but this may vary depending on external factors such as weather, customs clearance, etc.

For any questions regarding your order, please contact us via support: Ladybirdparis16@gmail.com

We thank you in advance and wish you a pleasant visit to our site.